Faq
FAQ's
How do I create and manage job postings on Agency Folks?
First step is to Register to open an agency account. Once verified, you will be prompted to complete your agency profile – including logo, socials and an About section, so jobseekers get the best first impression of who you are.
Once completed, you will be able to create a job listing for the role category. Use as many fields as possible to entice suitable candidates. When done, submit the listing.
You will now automatically be able to “Buy Package” from the listing package options (supported by Stripe) and use any coupon codes at checkout.
Once payment has processed, your full agency dashboard will appear. You will have options to create new listings, view your current and expired jobs, and view your orders (you know Finance will want that receipt!).
From the Jobs section in your dashboard, you can edit or delete a job listing as your needs change. The intuitive interface makes updates quick and easy.
If your job is Featured, don’t forget to check it out on the homepage.
Can I post multiple job roles at the same time?
Yes, the platform allows you to post as many standard, featured, or premium boost listings as you’d like. This is ideal for growing teams or multiple role vacancies.
You can manage all listings from a single dashboard.
Alternatively, if your Agency is gearing for growth, you can purchase a bulk discount package which allows for 6 listings within 6 months at a reduced cost.
Are job listings moderated before they are published?
Yes, all listings are moderated by our team and will appear in your dashboard as pending until approved. You’ll be notified when your listing is live.
What industry and roles does Agency Folks specialise in?
The umbrella of Marketing Services is a large one. This industry spans media, advertising, creative & design, and PR/Communications – this is the home for the group of specialist business support we champion at Agency Folks.
In roles across leadership, finance, people & culture, operations & admin, and business development, these are the folks we will bring from behind-the-scenes and into the limelight.
Can I collaborate with your team on hiring needs?
Agency Folks is not a recruitment firm, however if you need support with job scoping, role definition or salary guidance feel free to reach out via the Contact Us page or email us directly connect@agencyfolks.com.au
What support is available after posting a job listing?
Your dashboard is designed to give you all the tools you need to purchase listing packages and manage your listings. Sometimes things don’t work as they should and in times like that, you are encouraged to reach out via the Contact Us page or email directly at connect@agencyfolks.com.au
If you want to upgrade from a Standard Listing to a Featured and/or Premium Boost listing, get in touch!
How long do job listings stay active on the site?
View the Listing Packages to choose the package with the listing duration that is right for the vacancy.
A standard listing remain live for 14 days (unless deleted earlier), while bulk listing packages can be purchased allowing you to post up to 6 job listings within 180 days.
Expired listings remain visible in your dashboard for future reference.
How do I create an account and start applying to jobs?
Sign up using a personal email address. Complete a simple profile and then browse open roles that match your category, skills and experience.
Easily apply with just one click from a listing or add relevant listings to ‘favourite‘ and apply from your dashboard.
Applications are sent as “Messages” to the hiring Agency, a direct line between you and your next opportunity!
What types of roles are available on Agency Folks?
We list jobs in Finance, Business Development, Operations and Executive Leadership and People & Culture. Roles are tailored for small-large agencies across Australia. Find full-time, fractional, hybrid, part-time, contract and remote opportunities in the industry you call your professional home.
Can I edit or remove my profile at any time?
Yes, you have full control over your profile and communication with the hiring agencies you’ve applied to. If you want to flag anything about the use of your profile or messaging feature, please do not hesitate to reach out to connect@agencyfolks.com.au
What happens after I apply to a job on your site?
Your application is sent directly to the hiring agency’s dashboard as a message with a CV and/or cover letter attachment.
Note that whilst we strongly encourage professional conduct regarding communication on the site, each agency will have their own process for reviewing applications and communication with applicants, regardless of outcome.
Will I be matched with roles automatically?
We have exciting features to add down the track and will definitely be aiming to include auto-matching as our community grows. Right now, after you apply to a role, similar roles will be suggested to you.
Check out the suggested roles, follow us on LinkedIn and Instagram and subscribe to the monthly newsletter to increase your opportunity-spotting skills.
Is there a cost to use the platform as a job seeker?
There is no fee to create a job seeker profile in Agency Folks or to access any features on the site or from the dashboard.
How do I make my application stand out to employers?
Agency Folks already delivers industry-experienced candidates from specific categories directly to agencies.
With this in mind, the message you send when applying should include at least 3 key (and relevant) reasons why you should be considered for the role.
A registered agency will have extensive profile options so that you can learn as much about them as possible, prior to applying. Show them that you’ve made the effort to match your skills, experience and cultural values with theirs.
Can I get help if I’m stuck or need guidance?
Reach out to Agency Folks via our Contact Us page or email us at connect@agencyfolks.com.au if you have any questions.
This is a job site for business support roles in agency world, and we welcome any and all feedback on how we can improve the site and experience for you, the job seeker. Feel free to get in touch to share your bright ideas on what works well and what doesn’t.