Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days from date of purchase. To complete your return, we require your Agency Name and Order No. Send this to connect@agencyfolks.com.au

Refunds

Please send a detailed email stating your reason for a refund. Agency Folks will reply to acknowledge receipt with an estimated time your refund will take, pending approval.

Late or missing refunds

If you haven’t received a refund yet, first check with your bank or card issuer as it may a few working days before your refund is officially cleared.

If you’ve done all of this and you still have not received your refund yet, please contact us at connect@agencyfolks.com.au

Need help?

Feel free to contact the Agency Folks team via the Contact Us page for questions related to refunds or for Listing assistance.