Every agency puts a vast amount of energy into understanding how to budget for the work that goes out the door. Whether you’re using an ERP, Google Sheets, or API’s for days connecting an evolving tech-stack – billable time gets obsessed over. But what about the people who make sure the agency can function at […]
Budget season is here, and if you’re in People & Culture, you already know what’s coming. The finance team wants to cut costs, leadership wants to grow revenue, and somehow the people budget is always the first cab off the rank for scrutiny. Here’s how to instigate a conversation that keeps strong teams together, especially […]
Discover why thriving agency cultures aren’t built on perks but on purpose, trust, and belonging. Learn how People & Culture leaders drive true agency prosperity through meaningful cultural foundations. Agencies love to talk about ‘culture’. The office drinks, the variety of herbal teas and the gluten-free snacks in the cupboard, the office dog napping under […]
Senior title, no idea what the margin is. Sound all too familiar? Across the agency world, we’ve got brilliant client leads and project managers running accounts, some with values into the millions, but ask them how profitable their portfolio is and you’ll often get the blank stare of someone who’s never opened a job report. […]